Privacy Policy for IT Support BD
At IT Support BD, accessible from https://www.itsupport.com.bd, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by IT Support BD and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in IT Support BD. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the TermsFeed Privacy Policy Generator.
By using ITSupportBD, you consent to the practices described in this Privacy Policy.
- Information We Collect We may collect certain information from and about you when you use ITSupportBD:
a. Information You Provide: When you register for an account or use certain features of the app, we may ask you to provide personal information, such as your name, email address, and other contact details.
b. Usage Information: We may collect information about your interactions with the app, such as the features you use, the content you access, and the actions you take.
c. Device and Log Information: We automatically collect device-specific information and log data when you access and use ITSupportBD. This may include your IP address, device type, operating system, and usage data.
- How We Use Your Information We use the information we collect for various purposes, including:
a. To provide and maintain the app’s functionality and services.
b. To improve and optimize the app’s performance, features, and user experience.
c. To send you important updates, notifications, and information related to the app and its services.
d. To personalize your experience and present relevant content and offers.
e. To respond to your inquiries, comments, and feedback.
- Sharing of Your Information We may share your personal information in the following circumstances:
a. With our trusted service providers who assist us in operating and maintaining the app.
b. To comply with legal obligations, protect our rights, and enforce our policies.
c. With your consent or as otherwise disclosed at the time of data collection.
- Your Choices You have the right to control how your personal information is collected and used:
a. You can update or correct your account information by accessing your account settings.
b. You may choose to opt-out of receiving promotional communications from us.
c. You can request the deletion of your account and personal information, subject to applicable laws and regulations.
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Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
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Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective upon posting the revised policy.
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Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [contact email].
Please ensure that you review and understand our Privacy Policy before using ITSupportBD. Your continued use of the app after any modifications to the Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by the updated terms.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
IT Support BD follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Google DoubleClick DART Cookie
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to http://www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Our Advertising Partners
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of IT Support BD.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on IT Support BD, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that IT Support BD has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
IT Support BD’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
IT Support BD does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.