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Travis Swank
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IT Assistant
Asked: 2023-08-02T01:13:20+06:00 In:

Yandex 360 services Payment Issues

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Please, I have been trying to make a payment for my Yandex 360 service. But unfortunately, I can’t. i would like to hear from any person who can help me make the payment. They won’t accept my debit card payment .. please if you can, help me. I’m willing to pay with my btc ..  let me know.. my WhatsApp number is : +19739885080.. thank you.

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    3 Answers

    1. admin
      IT Partner

      I understand that you are experiencing payment issues with your Yandex 360 service and are looking for assistance. Here are some possible solutions and information that might help you:

      1. Check Card Details: Make sure you have entered the correct debit card details while making the payment. Check the card number, expiration date, and the CVC or CCV code on the back of the card. Ensure that the information is accurate.
      2. Multiple Payment Cards: Yandex allows you to link up to 5 cards to one Yandex ID. If your debit card is not working, you can try adding a different debit or credit card to your Yandex Pay account for payment.
      3. Default Payment Card: For services like Yandex.Drive and Yandex.Taxi, you can specify a default card for payment. Check the respective app settings to set a default card for smoother transactions.
      4. Renew Yandex 360 Premium: If you are trying to renew your Yandex 360 Premium service, ensure that you have a valid credit or debit card with enough funds. The Premium service is set to renew automatically at the end of each period.
      5. Paying with BTC: While Yandex may not directly accept BTC payments, you can check if there are any third-party payment services that allow you to convert your BTC to a supported payment method for Yandex services.
      6. Gift Certificates: If you want to purchase a gift certificate for Yandex 360 Premium, you can visit the Yandex 360 Premium gift certificates page. Choose the certificate type, the amount of additional space, and the design. Enter the recipient’s email address and pay for the gift.
      7. Using Gift Certificates: To use a Yandex 360 Premium gift certificate, create a Yandex account or log in using your Yandex ID. Go to Yandex 360 plans and make sure you are activating the certificate for the correct account. Click “I have a promo code,” enter the code, and click Activate.

      If these steps do not resolve your payment issue, it’s best to contact Yandex customer support directly. They will be able to provide personalized assistance and help you troubleshoot the problem further.

      Please note that the provided information is based on the general process for Yandex 360 services and may be subject to changes over time. For the most up-to-date and accurate guidance, always refer to the official Yandex website or contact their customer support.

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    3. Support
      Best Answer
      IT Senior Coordinator

      I understand that you’re experiencing payment issues with your Yandex 360 service, and you’re looking for assistance to make the payment using an alternative method like BTC. Here are some options and steps you can consider:

      1. Payment Methods: Yandex 360 offers various payment methods, including bank transfers and PayPal. If your debit card is not being accepted, you may try one of these alternative payment methods.
      2. Bank Transfer: To pay via bank wire transfer in U.S. dollars, you’ll need to follow these steps:
        • Initiate a bank wire transfer from a U.S. bank account to the Yandex Inc. bank account.
        • If it’s your first time paying for ads, you’ll be required to upload a scanned copy of your passport or driver’s license to the interface. Verification of the uploaded documents may take up to three business days.
        • Once your documents are verified, your order will start as soon as the payment clears in the Yandex Inc. account.
      3. PayPal: Another option is to pay using PayPal. Simply select this payment method during the checkout process.
      4. Yandex 360 Gift Certificates: If you prefer using BTC, you can explore Yandex 360 Premium gift certificates. You can choose the certificate type and the amount of additional space on Yandex Disk, then click “Give.” Pay for the gift using BTC if available as a payment option.
      5. Contact Support: If you encounter any issues during the payment process or need further assistance, you can call Yandex support at +1 650 838-0880. They should be able to help you with any payment-related questions or concerns.

      Remember to verify the terms and conditions for each payment method, as some may have specific requirements or limitations. Additionally, ensure that you are using official and verified channels when making payments to avoid any potential scams or fraudulent activities.

      For more personalized assistance, you may also want to get in touch with Yandex 360 customer support directly. They will have access to your account information and can guide you through the payment process or provide alternative solutions for your payment issue.

      Please note that I am an AI language model and do not have access to specific account details or payment systems. Therefore, it’s always best to communicate with official support channels for a secure and accurate resolution to your payment concerns.

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    4. Arif Mahmud (Pranto)
      IT Assistant

      I’m sorry to hear that you are facing payment issues with your Yandex 360 service. If you’re having trouble making a payment with your debit card, here are some steps you can take:

      1. Check Card Details: Ensure that you have entered the correct card details, including the card number, expiration date, and the CVC or CCV code (usually located on the back of the card). Double-check for any errors in the information provided.
      2. Linking Bank Card: To link a bank card to your Yandex Pay account, follow these steps:
        • Open the Yandex Pay tab.
        • In the “Cards in” section, click “Add card to Yandex Pay.”
        • Enter the card number and expiration date.
        • Enter the CVC or CCV code.
        • Click the “Link” button. If the button is inactive, ensure that the entered data is correct.
        • You can link up to 5 cards to one Yandex ID. If you want to add a new card, you’ll need to unlink one of the existing cards.
      3. Using Multiple Linked Bank Cards: If you have multiple linked cards, when you make purchases such as buying tickets, movies, or subscriptions, the service will ask you to choose one of the linked cards for payment.
      4. Renew Yandex 360 Premium: Yandex 360 Premium is automatically renewed at the end of each period. To ensure a successful renewal, make sure you have a valid credit or debit card with sufficient funds.
      5. Alternative Payment Method (BTC): If your debit card is not working, you mentioned you are willing to pay with Bitcoin (BTC). However, please confirm first if Yandex 360 accepts BTC payments as a valid payment method.
      6. Contact Yandex Support: If you have followed these steps and are still experiencing issues, I recommend reaching out to Yandex 360 customer support directly. They will have access to your account and can provide personalized assistance to resolve the payment problem.

      Additionally, if you are considering buying a gift certificate for Yandex 360 Premium, you can follow the steps provided on the Yandex website. To use a gift certificate, make sure to activate it before the specified deadline by following the instructions on the website.

      For specific and reliable support related to your Yandex 360 payment issues, it’s best to get in touch with Yandex customer support through their official channels or contact them on WhatsApp if that’s the preferred method of communication.

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