I create a mail from Zoho where everything works but when I send mail from another mail it doesn’t arrive in my inbox (in another folder).
Jobayer AhmedIT Assistant
Business email Zoho
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It sounds like you’re experiencing an issue where emails sent from another email address don’t arrive in your Zoho inbox. To resolve this, you’ll need to make sure your domain’s MX, SPF, and DKIM records are properly configured. Here’s a step-by-step guide to help you set up these records correctly:
MX Records Setup:
SPF Record Setup:
v=spf1 include:zcsend.net include:servers.mcsv.net include:zoho.com ~all
DKIM Record Setup:
Now, configure the DKIM record in your DNS manager:
zoho._domainkey
.Final Verification:
Please keep in mind:
After these records have propagated, test sending an email from an external account to your Zoho address to verify if the issue is resolved. If you encounter any difficulties during this setup process, don’t hesitate to refer to your domain provider’s support or reach out to Zoho’s support for further assistance.
Please note that the instructions provided are based on general information and terminology, which might vary based on your domain provider. It’s always recommended to consult your provider’s documentation or support for the most accurate guidance.
এটি মনে হচ্ছে যে, আপনি আপনার ইমেল অ্যাকাউন্টটি সঠিকভাবে Zoho সেট আপ করেছেন এবং আপনার জোহো ঠিকানা থেকে ইমেল প্রেরণ করার সময় সব কিছু ঠিকঠাক কাজ করছে। তবে, আপনি সমস্যা সম্মুখীন হয়েছেন যেখানে অন্য অ্যাকাউন্ট থেকে প্রেরিত ইমেলগুলি আপনার জোহো ইনবক্সে পৌঁছাতে পাচ্ছে না। এই সমস্যা সমাধান করার জন্য, আপনাকে নিশ্চিত করতে হবে যে আপনার ডোমেইনের DNS রেকর্ডগুলি সঠিকভাবে কনফিগার করা হয়েছে। এখানে আপনি যে প্রয়োজনীয় MX, SPF এবং DKIM রেকর্ড যোগ করতে সম্পূর্ণ ধাপে নির্দেশনা পাবেন:
MX, SPF এবং DKIM রেকর্ড যোগ করা:
MX রেকর্ড:
SPF রেকর্ড:
DKIM রেকর্ড:
DKIM রেকর্ড যোগ করুন:
যাচাই:
দয়া করে মন্তব্য করুন:
Adding MX, SPF, and DKIM Records:
Verification:
Please note:
After the records have propagated, you should be able to receive emails from external accounts into your Zoho inbox. If you encounter any difficulties or if the issue persists, don’t hesitate to reach out to Zoho’s customer support for further assistance.
Certainly, let’s delve a bit deeper into the process of configuring MX, SPF, and DKIM records to ensure proper email delivery to your Zoho inbox.
MX Records (Mail Exchange Records): MX records play a crucial role in directing incoming email messages to the correct mail servers. These records specify the mail servers responsible for receiving email messages on behalf of your domain.
SPF (Sender Policy Framework) Record: SPF records help prevent email spoofing and phishing by specifying which IP addresses or domains are authorized to send emails on behalf of your domain. It’s essentially a list of servers that are allowed to send emails using your domain name.
DKIM (DomainKeys Identified Mail) Record: DKIM is a cryptographic method that adds a digital signature to your outgoing emails. It helps verify that the email was indeed sent by the domain it claims to be from and that it hasn’t been altered during transit.
Verification:
Additional Tips:
Toolkit by Zoho Mail:
Remember, while I can provide information and guidance, specific steps might vary based on your domain registrar’s interface. If you encounter any issues or have questions, don’t hesitate to reach out to Zoho’s support or your domain provider’s support for assistance tailored to your situation.